As a young professional in the banking industry, Jennifer Tsou worked as a Relationship Banker—providing personal financial counseling, assisting with lending services, and building relationships with customers. Her university education—focused on finance and economics—provided her with the tools she needed to be successful in her role. Her career in banking afforded her stability, and the opportunity to further develop her customer relations skills. Still, she often found herself questioning her path. She occasionally indulged herself by imagining doing something different with her life and career, only to remind herself she should be happy to have a job.
Something was definitely missing.